Clarity. Confidence. Impact.

Developing people-centered leaders.

Christy Bowman-White, Executive Director North Star Leadership and Development

Leadership is complex, relational work. Leaders are expected to manage people, pressure, and decision-making without formal preparation for the human demands of leadership.

In many organizations, people step into leadership roles having learned how to manage tasks and outcomes, but not how to lead people. As a result, leaders are often left to make sense of the people side of leadership on their own, drawing on instinct rather than shared language or intentional preparation.

For organizations responsible for developing leaders, this creates a clear gap between what leadership roles require and how leaders are prepared for them.

Leadership Challenges Organizations Are Facing

Organizations commonly see:

  • Leaders promoted for technical skill without preparation for people-centered leadership

  • Leaders relying on instinct rather than a shared understanding of how to lead people

  • Inconsistent responses to conflict, and decision-making

  • Strong plans stalling when the people side of leadership is not well understood

The issue is rarely effort or intention. More often, leaders have not been introduced to a people-centered understanding of leadership or given the opportunity to build clarity around what the role actually requires. Organizations feel this as a readiness challenge: people hold leadership roles, but the people side of leadership has not been intentionally developed.

How We Support Leadership Readiness

North Star Leadership and Development partners with organizations that bring people together for leadership development. We support leadership readiness by introducing a people-centered approach to leadership and helping leaders understand the human dynamics they are expected to navigate in their roles.

Our work focuses on what leaders are rarely taught, but routinely expected to understand:

  • What changes when leadership shifts from task-focused work to guiding people and teams

  • How self-awareness shapes leadership behavior and decisions

  • How pressure and emotions influence leadership interactions

  • How everyday leadership choices affect trust and collaboration over time

This work helps organizations strengthen leadership readiness across cohorts and programs without defining internal leadership standards or prescribing policies.

  • A facilitated, two-session workshop series that builds shared leadership foundations and emotional intelligence skills.

    Organizations use this series to

    • Prepare leaders for the realities of leading people

    • Establish a common leadership language and expectations

    • Strengthen leadership readiness across groups or cohorts

    Workshops combine learning, reflection, and application grounded in real leadership contexts.

  • A self-paced learning experience that reinforces the Leadership Development Workshop Series.

    Organizations use the course to:

    • Extend learning beyond live sessions

    • Provide a shared foundation leaders can return to over time

    • Support consistent leadership skill development across groups

    The course builds four core emotional intelligence skills:

    • Self-awareness

    • Self-regulation

    • Social awareness

    • Relationship management

    Organizational licensing options are available.

  • Confidential, one-on-one coaching that supports leaders as they apply learning, navigate complexity, and strengthen leadership practice over time.

    Coaching is often used to:

    • Support leaders in transition or expanded roles

    • Increase return on investment from leadership development

    • Provide individualized thought partnership alongside workshops or courses

  • Short talks, keynote sessions, and facilitated conversations that introduce leadership and emotional intelligence concepts and invite reflection.

    Organizations often use speaking engagements to:

    • Launch leadership initiatives

    • Support conferences, convenings, or learning events

    • Set direction and frame leadership development work

Our Work Includes

Why North Star

  • ICF-Certified Coach grounded in professional ethics and reflective practice

  • Certified Woman-Owned Business (WBE, DBE, SCS), bringing trusted expertise to organizations

  • Whole Leader Frameworkâ„¢, an integrated approach to the human demands of leadership

  • Emotional Intelligence Skillsetâ„¢, practical tools and skills leaders use in real situations

  • More than 20 years supporting leaders in complex, people-centered environments

    Leadership is learned in real moments, with real people, under real pressure. We help organizations support leaders in meeting the people-centered demands of leadership.

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