Emotional Intelligence Matters
Leadership is people work. Every conversation, decision, and moment of pressure involves emotions — yours and the people you lead. Emotional intelligence (EI) is the skillset that helps leaders communicate clearly, respond effectively, and handle difficult situations without creating new problems.
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Stay steady in high-pressure moments and keep conversations productive
Listen in a way that helps people feel understood
Notice shifts in tone, body language, or group dynamics and adjust accordingly
Address conflict directly and follow through in ways that build trust
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• Conversations go off track quickly, especially when tension is high
• Tone comes out sharper or more frustrated than they intend
• They jump in too fast — interrupting, reacting, or solving before listening
• Difficult conversations get delayed until the issue becomes bigger
Leaders can learn emotional intelligence.
The Emotional Intelligence Skillset™ Course
Leadership is full of moments that require calm thinking, clear communication, and steady presence. This course gives you a practical, real-world way to strengthen those skills through focused learning, simple tools, and guided reflection. Each module helps you apply emotional intelligence in the conversations, challenges, and decisions you face every day. You will build four core EI skillsets:
Self-Awareness: noticing when you're getting tense, frustrated, or overwhelmed before it spills out
Self-Regulation: being able to pause, stay grounded, and respond calmly when a situation heats up
Social Awareness: picking up on cues like body language so you know what the moment needs
Relationship Management: communicating in ways that build trust, and keep relationships strong
Gain the tools, strategies, and support to strengthen your EI, at your own pace.
Who This Course is For
This course is built for leaders who want to be more steady, clear, and effective in the everyday moments that shape their work — conversations, decisions, emotions, and interactions with the people they lead.
Individual leaders who want clearer communication and more effective responses
Teams and organizations that want practical, shared EI tools for trust, and collaboration
People in people-centered roles such as educators, managers, nonprofit leaders, and supervisors
EI Skills You’ll Develop
By the end of the program, you will strengthen four essential emotional intelligence skills that help you stay steady, communicate clearly, understand others, and build stronger working relationships.
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1.1 The Four Components of EI
1.2 The Benefits of EI
1.3 The Absence of EI
1.4: Assessing Your Baseline EI
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2.1: Overview of Self-Awareness
2.2: Understanding and Unpacking Emotions
2.3: Noticing, Naming, and Exploring Patterns
2.4: Cultivating Non-judgmental Awareness
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3.1: Overview of Self-Regulation
3.2: Self-Regulation in Action
3.3: Cultivating Emotional Resilience
3.4: Tools and Techniques for Self-Regulation
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4.1: Overview of Social Awareness
4.2: Accurately Interpreting Others’ Emotions
4.3: Reducing Biases and Barriers to Awareness
4.4 Turning Social Awareness Into Action
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5.1: Overview of Relationship Management
5.2 Building Trust and Clear Communication
5.3: Building Collaboration and Healthy Conflict
5.4: Repairing Relationships
Inside the EI Skillset™ Course
Inside the Emotional Intelligence Skillset™ Course, you’ll find the tools, structure, and support to develop practical EI skills you can use right away.
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5 self-paced modules
20 short, studio-recorded video sessions
The EI Skillset Assessment
The EI Skillset Workbook™
One 60-minute coaching session
Quarterly live EI Leadership Circles
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Learn: Watch short, focused video lessons.
Practice: Use the guided workbook activities.
Apply: Try the EI tools in your everyday leadership.
Reflect: Review your progress and refine your goals.
Time Commitment: Most leaders spend 30 minutes a few days per week and finish the course in 6 to 10 weeks.
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After Module 1, you’ll have a 60-minute coaching session with your ICF-certified coach to interpret your EI Skillset Assessment and identify the skills you want to strengthen. In this session you will:
Clarify key patterns from your assessment
Explore real leadership moments
Identify the EI skills that matter most for your growth
Choose next steps for the rest of the course
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When you complete all five modules, you’ll receive a Certificate of Completion that documents your EI Skillset training and professional development hours. Many leaders choose to display it in their workspace as a way to highlight their commitment to emotional intelligence and ongoing growth.
You can:
Download and print your certificate
Add it to your professional development records
Share it with your employer or on LinkedIn
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Each quarter, you can join a live, 60-minute small-group session to reflect on your learning, discuss real leadership moments, and continue strengthening your EI skills alongside other leaders. You’ll have access to up to four quarterly EI Leadership Circles you can join throughout the year.
Each 60-minute session includes:
Live Zoom session
Small-group design for meaningful conversation
Facilitated by ICF-certified coach Christy Bowman-White
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EI Foundations Module 1 • $327 |
Full EI Skillset™ Program 5 Modules • $1,100 Most Popular |
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| Course Access | Module 1 only A clear starting point to understand your EI baseline and leadership patterns. | All 5 modules and 20 video lessons A complete EI journey that strengthens all four skillsets and supports real-world practice. |
| EI Skillset Assessment | ✓ | ✓ |
| Workbook | Module 1 only | Full workbook (all modules) |
| Coaching Support | One 30-min mini session | One 60-min coaching session |
| EI Leadership Circles | Not included | Up to 4 live EI Leadership Circles |
| Certificate | Not included | Certificate of Completion |
Pricing and Enrollment
Emotional Intelligence Skillset™
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Module 1: Emotional Intelligence Foundations
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Module 2: Self-Awareness
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Module 3: Self-Regulation
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Module 4: Social Awareness
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Module 5: Relationship Management